MAG boxes use a Stalker Portal system — you enter your TVNado portal URL in the settings and your channels load automatically after reboot. TVNado is a leading IPTV service for MAG Box users, with dedicated Stalker Portal support on all Infomir models.
Compatible MAG Models
MAG250 · MAG254 · MAG256 · MAG322 · MAG324 · MAG349 · MAG351 · MAG420 · MAG520 · All Infomir MAG devices
How a MAG Box Connects to IPTV
A MAG box does not log in with a username and password. It connects to a Stalker portal and identifies itself by its MAC address, so two things have to be in place: the provider registers your box's MAC address on its side, and you type the portal URL into the box.
Infomir MAG boxes have MAC addresses beginning 00:1A:79. You will find the full address on the sticker underneath the box and on the box's information screen. Send it to support exactly as printed; a single wrong pair of characters means the portal will refuse the box.
This is also why the portal URL differs from the Xtream Codes details used in apps such as TiviMate. The portal is tied to the hardware, not to a login, which is convenient for older relatives: there is nothing to type after the first setup. For the longer version, see portal URLs and MAC addresses explained.
MAG Box IPTV Setup Steps
💡 Your Portal URL is different from your Xtream Codes credentials. Request it specifically via WhatsApp when purchasing.
Type the URL exactly as sent, including http:// and any port number after the colon. Most Stalker portal addresses end in /c/; dropping that ending is one of the most common setup mistakes.
MAG Models and What Differs Between Them
Every Linux-based MAG uses the same portal steps above; the main differences are output resolution and video decoding. Android-based models add a second option: installing a player app.
| Models | Platform | Max output | Setup route |
|---|---|---|---|
| MAG250 · MAG254 · MAG256 | Linux (Infomir firmware) | 1080p | Portal URL in System settings → Servers → Portals |
| MAG322 · MAG324 | Linux, adds HEVC (H.265) decoding | 1080p | Same portal path |
| MAG420 · MAG520 | Linux | 4K | Same portal path |
| MAG349 · MAG351 | Android | 4K | Portal in the MAG launcher, or install a player app with Xtream Codes |
Older models such as the MAG250 have no built-in Wi-Fi and need Ethernet or a supported USB adapter. If you are still choosing hardware, our MAG box model guide and the roundup of the best IPTV boxes compare current options.
Video, Time and Network Settings Worth Checking
Three settings cause most picture and guide problems on MAG boxes: video output mode, the time server and the playback buffer. Check them once after setup.
- Video output mode: System settings → Video. Pick the mode that matches your TV, for example 1080p at 60 Hz in North America or 50 Hz in Europe. A mode the TV cannot show produces a black screen with sound.
- Time and NTP server: System settings → Servers → General. A box with the wrong clock can fail portal authorisation and shows guide listings at the wrong hour. Enter a public time server such as pool.ntp.org and set your time zone.
- Buffer size: System settings → Playback. A larger buffer smooths short network dips at the cost of a slightly slower channel change.
- Network: System settings → Network. Use Ethernet where possible and choose automatic (DHCP) settings unless your router needs a fixed address.
- Software update: System settings → Software update. Update over HTTP before you report a fault; Infomir fixes many playback bugs in firmware.
Guide times still wrong after that? Our explainer on how the electronic programme guide works explains where listings come from.
MAG Box Troubleshooting
❓ Portal URL not working
Ensure you copied the full URL exactly as provided. No spaces before or after the URL.
❓ MAC address needed
Some providers need your MAG box MAC address to activate. Find it in Settings → System Information → MAC address.
❓ Channels not loading after reboot
Try a factory reset: Settings → System Settings → Factory Reset, then re-enter the portal URL.
❓ Stuck on "Loading portal..."
The box cannot reach the server. Check the cable or Wi-Fi, re-check the URL ending, and confirm the date and time are correct under the Servers menu.
❓ "Your STB is blocked" or authorisation failed
The portal does not recognise the MAC address, or the subscription has ended. Send support a photo of the MAC sticker so it can be checked against the registration.
❓ Picture but no sound on some channels
Open System settings → Audio and switch the digital output to PCM so the box decodes the audio itself instead of passing it to the TV.
Problems that persist across devices usually sit upstream of the box; our IPTV troubleshooting guide sorts them by symptom, and if your box says the STB is blocked, the dedicated guide walks through each reason a portal refuses a MAC.
Using Two Portals and Switching Providers
MAG boxes store two portals, Portal 1 and Portal 2, and show a menu at start-up to choose between them when both are filled in. That lets you test a new service on Portal 2 without deleting your current one.
To move fully to TVNado, put the new portal in Portal 1, clear Portal 2, and reboot. Remember that the new provider needs your MAC address registered before the portal will load.
Testing a MAG Box on the Free Trial
Yes, a MAG box can run the free 24-hour trial; the only difference from an app is that the trial is tied to the box's MAC address instead of a login.
- Photograph the MAC sticker under the box and send it on WhatsApp with a trial request.
- Enter the trial portal URL in Portal 1 and reboot once support confirms the registration.
- Check a few live channels in the evening, open the guide, and play one film from the on-demand section.
- If you then buy a TVNado plan, include the same MAC address with your order so the paid account is registered to that box, and update the portal URL if support sends a new one.
If you are setting the box up for someone else, finish all of this at your home first, then hand it over. With the portal saved, the box only needs power, an HDMI cable and a network connection at its new location.
MAG Box FAQ
Can I watch films and series on a MAG box?
Yes. The portal interface has separate sections for live TV and on-demand titles, reached from the home screen after the portal loads.
Can I use my MAG portal on another device too?
The portal is tied to the registered MAC address. For phones, sticks and smart TVs, ask support for Xtream Codes details and use an app such as the TiviMate player.
Is a MAG box better than an Android box?
A MAG box is simpler and steadier for live TV with a remote and nothing to update by hand. An Android IPTV box gives more apps, more players and easier 4K options.
Need Your MAG Portal URL?
Message us on WhatsApp with your MAG box MAC address and we'll activate your TVNado subscription immediately.
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