MAG setup is portal-based, not app-based
Unlike a Firestick or phone, an Infomir MAG box does not install apps — it loads a portal URL and identifies itself by MAC address. For a general overview see our MAG box guide; this page gets model-specific for the 250, 254, 322 and 424. Want to test first? Grab a free trial.
How MAG boxes work with TVNado
Infomir MAG boxes run a built-in middleware (commonly called a Stalker or MAG portal) rather than third-party apps. Instead of logging in with a username and password, the box connects to a portal URL and is recognised by its unique MAC address. That means setup is fast and tidy: TVNado registers your MAC, you type one portal address, and the box does the rest on reboot.
This portal-and-MAC model is what differentiates MAG configuration from the Xtream Codes setup used by app-based players. The steps below apply across the MAG range, with model notes where the hardware differs.
Step 1: Find and register your MAC address
Every MAG box has a unique MAC address that ties your subscription to that specific unit. Get this right before anything else.
- 1
Check the sticker
Turn the box over — the MAC address (format 00:1A:79:XX:XX:XX) is printed on the label underneath.
- 2
Or read it on screen
Alternatively go to Settings → System Settings → About to display the MAC on your TV.
- 3
Send it to TVNado
Message your exact MAC address via WhatsApp so it can be registered to your account.
- 4
Wait for confirmation
Once TVNado confirms the MAC is linked, your portal is ready to load on the box.
Step 2: Enter the portal URL
With your MAC registered, point the box at the TVNado portal. The menu path is the same on MAG 250, 254, 322 and 424. If you are unsure what a portal URL actually is, or why it replaces a username and password, read that first.
- 1
Open the portal settings
From the home screen go to Settings → System Settings → Servers → Portals.
- 2
Enter Portal 1 URL
In the Portal 1 URL field, type the portal address TVNado sent you, exactly, with no extra spaces.
- 3
Save the configuration
Press OK to save, then back out of the settings menu.
- 4
Reboot the box
Restart the MAG. It connects to the portal and loads all channels, VOD and the EPG automatically.
Model-specific notes: 250, 254, 322 & 424
- ✓MAG 250: The classic HD box. Setup is identical, but expect 1080p maximum output and slightly slower menu navigation.
- ✓MAG 254: A refined HD model with better stability than the 250; the most common box in older installs.
- ✓MAG 322: Improved processor and HEVC support for smoother HD streams and snappier portal loading.
- ✓MAG 424: The 4K UHD flagship — choose this for a 4K television and TVNado's UHD channels via the same portal steps.
Which MAG model should you use?
Use a MAG 424 if you have a 4K TV, a MAG 322 if you watch in HD and want HEVC support, and keep an existing 250 or 254 only for HD channels on a second TV. The setup is identical; the difference is what the hardware can decode.
| Model | Max output | HEVC (H.265) | Best use today |
|---|---|---|---|
| MAG 250 | 1080p | No | Spare TV, HD channels only |
| MAG 254 | 1080p | No | Bedroom or kitchen TV |
| MAG 322 | 1080p | Yes | Main HD TV, smoother HEVC channels |
| MAG 424 | 4K UHD | Yes | 4K TV and UHD channels |
Older boxes without HEVC can still play most HD channels, but channels sent in H.265 may stutter or refuse to play on them. If you are buying new hardware rather than reusing a MAG, compare it with Android options in our roundup of the best IPTV boxes; an Android box runs player apps as well as portals.
Should you connect a MAG box by Ethernet or Wi-Fi?
Ethernet, whenever you can. MAG boxes were designed for wired networks, and the plain 250 and 254 have no built-in Wi-Fi at all; they need a compatible USB Wi-Fi adapter, and adapter support depends on the firmware.
Some later models were sold in Wi-Fi variants, marked with a "w" in the model name. Even on those, a cable is the more reliable choice for live sport and essential for 4K on the 424. If the router is in another room, a pair of powerline adapters is usually steadier than a USB Wi-Fi dongle. Check the connection under Settings, System Settings, Network, where the box shows whether it has an IP address.
What do common MAG error messages mean?
Most MAG errors point to one of three things: the MAC is not active on the portal, the portal address is wrong, or the box has no internet. The wording tells you which.
- "STB is blocked" or similar: the portal does not recognise this MAC as active. Either it was never registered, a digit was sent wrongly, or the subscription has expired. Send TVNado a photo of the MAC sticker. Every cause behind the "STB is blocked" message has its own fix.
- Stuck on "Loading portal": the box cannot reach the portal address. Re-type the URL, check the network status, and reboot.
- Portal loads, channels will not play: usually the stream format or bandwidth. Try an SD or HD version of the same channel, and move to Ethernet.
- Guide times are wrong: set your time zone under the box's time settings in System Settings, then reboot. Our guide to an IPTV EPG that is not working covers other guide faults.
Moving the subscription to a different MAG box means a new MAC, so message support with the new address before you swap boxes; the old one stops working once the MAC is changed.
Troubleshooting MAG connection issues
If the box shows a blank portal or fails to load, work through the basics first. Re-check the portal URL for typos — a single wrong character stops it connecting. Confirm your MAC was registered correctly by comparing the on-screen MAC to what you sent. Verify the box has internet under Settings → Network, and if you changed any setting, perform a full reboot rather than just exiting the menu.
For 4K stability on the MAG 424, a wired Ethernet connection is strongly recommended. If everything checks out and the portal still will not load, contact TVNado on WhatsApp to confirm your MAC and portal pairing on their side.
Frequently Asked Questions
Where do I find the MAC address on my MAG box?
The MAC address is a 12-character code (format 00:1A:79:XX:XX:XX) printed on a sticker on the underside of every Infomir MAG 250, 254, 322 and 424 box. You can also see it on screen under Settings → System Settings → About. TVNado links your subscription to this MAC, so send it exactly as printed.
What portal URL do I enter on my MAG?
TVNado sends you a dedicated portal (Stalker) URL via WhatsApp after signup. Enter it in Settings → System Settings → Servers → Portals → Portal 1 URL on your MAG box, save, then reboot. The box will pull your full channel list, VOD and EPG from that portal automatically.
What is the difference between MAG 254 and MAG 424?
The MAG 250 and 254 are older HD-focused boxes, while the MAG 322 added improved hardware and the MAG 424 supports 4K UHD output with a faster processor. The TVNado setup process is identical across all of them — enter the portal URL and register your MAC — but the 424 is the pick for 4K televisions.
Why won't my MAG box connect to the portal?
First confirm the portal URL is typed exactly with no extra spaces, and that your MAC address has been registered with TVNado. Check the box has a working internet connection under network settings, then reboot. If it still fails, message TVNado on WhatsApp to verify your MAC and portal are correctly linked.
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